Site slowdown and outage

Incident Report for HealthSherpa

Resolved

We have resolved all issues related to the site slowdown and accompanying maintenance outage.

Posted Nov 22, 2021 - 15:05 PST

Investigating

Engineering has identified additional issues.

Posted Nov 22, 2021 - 13:53 PST

Update

The site appears to have fully recovered. Engineering is continuing to monitor for issues.

Posted Nov 22, 2021 - 13:26 PST

Monitoring

We are monitoring site performance to ensure there are no further issues.

Posted Nov 22, 2021 - 13:05 PST

Investigating

We are investigating a site slowdown.

Posted Nov 22, 2021 - 12:01 PST

This incident affected: HealthSherpa | System.