All Systems Operational

About This Site

The data on this page is from an automated monitor set up by HealthSherpa to measure various system metrics.

It may not take in account various factors including:
* Monitor issues and unavailability of monitoring
* Issues categorized manually by HealthSherpa as downtime
* Non-HealthSherpa contributors to metrics such as CMS response times, normalization against traffic levels, etc.

If you have questions about any particular period of time, please reach out to your HealthSherpa account manager.

HealthSherpa | System Operational
CMS | EDE (Enhanced Direct Enrollment) API Operational
Georgia Access | EDE (Enhanced Direct Enrollment) API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Scheduled Maintenance - Database Oct 17, 2026 19:00-23:00 PDT

Update - We will be performing a scheduled maintenance during this time block on our database. There may be a brief disruption, but we do not expect the maintenance to take up the entire block of time.
Oct 12, 2026 - 09:30 PDT
Scheduled - HealthSherpa is reserving this time slot for a potential after-hours maintenance.

The time slot will be updated with details of the maintenance event ahead of time if HealthSherpa decides to use it.

If the time slot is not scheduled to be used, it will be cancelled.

Disclaimer: as with all maintenance, while we do not expect it to take the entire time reserved in the time slot, you may experience system unavailability during this time block if a maintenance event occurs.

Sep 16, 2026 - 09:52 PDT

Maintenance Reservation [Potential Hold] Oct 18, 2026 19:00-23:00 PDT

HealthSherpa is reserving this time slot for a potential after-hours maintenance.

The time slot will be updated with details of the maintenance event ahead of time if HealthSherpa decides to use it.

If the time slot is not scheduled to be used, it will be cancelled.

Disclaimer: as with all maintenance, while we do not expect it to take the entire time reserved in the time slot, you may experience system unavailability during this time block if a maintenance event occurs.

Posted on Sep 16, 2026 - 09:53 PDT

Maintenance Reservation [Potential Hold] Oct 24, 2026 19:00-23:00 PDT

HealthSherpa is reserving this time slot for a potential after-hours maintenance.

The time slot will be updated with details of the maintenance event ahead of time if HealthSherpa decides to use it.

If the time slot is not scheduled to be used, it will be cancelled.

Disclaimer: as with all maintenance, while we do not expect it to take the entire time reserved in the time slot, you may experience system unavailability during this time block if a maintenance event occurs.

Posted on Sep 16, 2026 - 09:53 PDT

Maintenance Reservation [Potential Hold] Oct 25, 2026 19:00-23:00 PDT

HealthSherpa is reserving this time slot for a potential after-hours maintenance.

The time slot will be updated with details of the maintenance event ahead of time if HealthSherpa decides to use it.

If the time slot is not scheduled to be used, it will be cancelled.

Disclaimer: as with all maintenance, while we do not expect it to take the entire time reserved in the time slot, you may experience system unavailability during this time block if a maintenance event occurs.

Posted on Sep 16, 2026 - 09:53 PDT
Web Response Time ?
Fetching
Error rate
Fetching

Oct 12, 2026

No incidents reported today.

Oct 11, 2026

Completed - The scheduled maintenance has been completed.
Oct 11, 19:47 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 11, 19:00 PDT
Update - We will be performing a scheduled maintenance during this time block on our database. There may be a brief disruption, but we do not expect the maintenance to take up the entire block of time.
Oct 5, 15:06 PDT
Scheduled - HealthSherpa is reserving this time slot for a potential after-hours maintenance.

The time slot will be updated with details of the maintenance event ahead of time if HealthSherpa decides to use it.

If the time slot is not scheduled to be used, it will be cancelled.

Disclaimer: as with all maintenance, while we do not expect it to take the entire time reserved in the time slot, you may experience system unavailability during this time block if a maintenance event occurs.

Sep 16, 09:52 PDT

Oct 10, 2026

Completed - The scheduled maintenance has been completed.
Oct 10, 20:47 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 10, 19:00 PDT
Update - We will be performing a scheduled maintenance during this time block on our database. There may be a brief disruption, but we do not expect the maintenance to take up the entire block of time.
Oct 5, 15:05 PDT
Scheduled - HealthSherpa is reserving this time slot for a potential after-hours maintenance.

The time slot will be updated with details of the maintenance event ahead of time if HealthSherpa decides to use it.

If the time slot is not scheduled to be used, it will be cancelled.

Disclaimer: as with all maintenance, while we do not expect it to take the entire time reserved in the time slot, you may experience system unavailability during this time block if a maintenance event occurs.

Sep 16, 09:51 PDT

Oct 9, 2026

No incidents reported.

Oct 8, 2026

No incidents reported.

Oct 7, 2026

No incidents reported.

Oct 6, 2026

No incidents reported.

Oct 5, 2026

No incidents reported.

Oct 4, 2026

No incidents reported.

Oct 3, 2026

No incidents reported.

Oct 2, 2026

No incidents reported.

Oct 1, 2026

No incidents reported.

Sep 30, 2026

No incidents reported.

Sep 29, 2026

No incidents reported.

Sep 28, 2026

No incidents reported.